5 out of 5
8 months ago
"I would thoroughly recommend this company without a shadow of doubt. The booking process was well set up, paying an initial deposit, then the final balance a few days before pick up. Then the day before our pick up I was sent a message informing me of my drivers name, and his contact details, which I thought was a good idea.
On the day of the pick up, Tariq arrived promptly, and he was smartly dressed, with a friendly smile. He was very polite and considerate, and he carefully packed away all our luggage. The minibus itself was spotless, and very spacious, with really comfortable seats. As it was a hot day, Tariq turned the air conditioning colder for us when we asked, and we arrived at our destination safely and promptly. Again, Tariq carefully unloaded our luggage, and wished us a nice day and evening in Birmingham. He also said he would be collecting us the next day.
On our return journey, Tariq rang me to inform me that he would be about 5 minutes later than the booked time, which I thought was very good of him, and indeed, he was no later than that. Again, he was well presented, and he carefully loaded and unloaded our luggage.
I really do not have a bad word to say about our experience, we would definitely use again, and we would definitely recommend to others."
Kate Butler, Countesthorpe, Leicester