Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection.
Terms & Conditions for Payment Protection
Coach Hire Comparison (CHC) take exceptional care in vetting partners so that we can be confident in providing customers like yourself with Payment Protection and the most-smooth transaction as possible.
Payment Protection entitles you to reimbursement of payments you have made to the partner in the highly unlikely event that the vehicle doesn’t show up.
To qualify for Payment Protection, all bookings need to be made online direct with your chosen partner and any payments you make must be updated within your customer dashboard.
You must follow our guidelines below on making payments on time to the partner to qualify.
In the highly unlikely event that your vehicle doesn’t show, CHC will refund all of your monies once we’ve retrieved these from your chosen partner if you have followed all guidance correctly.
- Only discuss payment arrangements, if necessary, through the CHC messaging system so that your booking status can be tracked and monitored
- CHC cannot protect your booking or payment to that partner if it is booked outside of Coach Hire Comparison
- All bookings must be converted online by yourself or your chosen partner to qualify for Payment Protection.
Full Terms and Conditions Relating to Coach Hire Comparisons Payment Protection
Please note that Coach Hire Comparison cannot recall a single incident since the launch of our site in 2010 when bookings have been made online. We have facilitated Tens of Thousands of bookings during this time. This 100% security record is due to the rigorous vetting procedures we apply to both partners and their vehicles prior to allowing them to advertise on our site.
We are proud of our reputation as the SAFE SITE for Coach & Minibus hirers to come to for their vehicle rental. This reputation has been built because partners and Coach & Minibus hirers have strictly followed our advice on bookings and payments.
Whilst the Coach & Minibus Hirer only pays the Partners price and Coach Hire Comparison do not add a penny to that price in any-way we still want to protect the Coach & Minibus Hirer from having any worry that the vehicle you have booked, doesn’t show up.
Payment protection will cover you for a vehicle no show with no communication or explanation whatsoever from the partner. On occasion vehicles may be running slightly behind schedule. This could be blocked roads or volume of traffic that prevents the vehicle from arriving on-time. CHC will always request from our partners that where possible, they inform the Coach & Minibus Hirer that the vehicle is on its way but slightly delayed. This isn’t always possible if the driver of the vehicle can’t make a call to either inform his/her employer and for them to notify the Coach & Minibus Hirer. We will not cover for a late vehicle and advise you to take this matter up with the Partner.
We strongly recommend Coach & Minibus Hirers to take out normal holiday insurance to cover all other eventualities.
These Terms and Conditions should be read in conjunction with the main Terms and Conditions, the Privacy Policy and the Cookie Policy detailed on this web-site.
If you do not agree to any aspect of these Terms and Conditions then you have no right to apply for reimbursement under this Policy.
We may revise this Policy at any time and at our sole discretion by amending the applicable web page on the Website or by publishing notices elsewhere on the Website.
To get this Payment Protection into context Coach Hire Comparison is an advertising service for Partners and a Vehicle Search Facility for Coach & Minibus Hirers. We do not own, nor have we inspected, nor do we have any control whatsoever over any vehicle listed on our site and we make no representations or warranties regarding any of the vehicles on our web-site.
We do not have any contractual arrangement whatsoever with the Coach & Minibus Hirer, as their contract is solely with the Partner (Advertiser).
To make a claim, you will need to email info@coachhirecomparison.co.uk with any details of your vehicle no-show including reference number of your booking, the partner you booked with, the dates and amounts of any payments made to that partner including type of payment. Ultimately it will be at Coach Hire Comparisons sole discretion as to whether a Payment Protection claim is valid and is recompensed.
Clearly, Coach Hire Comparison cannot legislate for verified partners on our site breaking the law and going rogue. For example, taking bookings and then closing their business without any such notice to Coach Hire Comparison – This will be covered by your own insurance. Any such incident would not be covered by our Payment Protection.
Coach Hire Comparison operates solely in an advertising capacity and does not have any form of contract with the Coach & Minibus Hirer. We cannot get involved in any form of dispute between a Coach & Minibus Hirer and a Partner. As such it is for the Coach & Minibus Hirer to take any claim up with the Partner and not with Coach Hire Comparison. However, if any Partner breaches its terms and conditions with Coach Hire Comparison, we will stand side by side with the Coach & Minibus Hirer and support them with their claims against the Partner.
Coach Hire for Day Trips
Planning a day trip? Whether you’re planning a family day at the beach, a night out in Manchester or a colleague trip to the Christmas markets – we can help find you the best minibus or coach for your needs and requirements.
Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection. See terms and conditions
Why should you choose to hire a minibus or coach for your day trip?
Hiring a minibus or coach for a day trip can be a great choice for many reasons, including:
- Travel together, enjoy the fun and excitement of your day trip right from the very start. By hiring a minibus or coach for your day trip, it means that whoever your going with can travel together which means you all arrive at the same time, so no waiting around for people to arrive once you get there.
- Cost-effective, popular day trip destinations often have expensive parking, but hiring a minibus and coach with a driver means you won’t have to even think about paying for parking. Once you’ve added up the cost of parking and petrol it can quickly add up for all parties, which makes sharing the cost of hiring a minibus or coach actually starts to look quite appealing.
- Less stress, planning your route, parking arrangements, preparing your car and organising timings to ensure everyone gets there at the same time can be stressful. When you hire a minibus and coach with a driver, we will organise all the stressful parts for you, so you just have to agree on a pickup point and we will do the rest for you.
- Eco-friendly, hiring a minibus or coach as your form of transport is not only convenient it is also better for the environment. A minibus allows your group to travel together which is a lot more environmentally friendly than travelling in separate cars as it means fewer carbon emissions are released into the atmosphere.
If you are looking for day trip inspiration, then check out our blog on some of the best places to visit on a day trip.
How we can help!
At Coach Hire Comparison, we can help you find the best transport that suits both your needs and your price range. Instead of spending hours comparing prices to find the best transport for your day trip, we will do all the hard work for you – finding the best minibus of coach suppliers for you. Simply input your pick-up location, drop off location, how many passengers, and the times you need to arrive and depart and we will do the rest.
How do we work?
Here at Coach Hire Comparison, we work to make your life easier. Rather than wasting time you don’t have calling every transport company in Birmingham, we gather the quotes on your behalf. We have vetted a range of local and nationwide coach and minibus companies to ensure they are all correctly licenced and that their reputation meets our high standards. The companies pay us a membership fee to be included in our database, once they’ve passed our checks, so we can offer this service to you free.
Let us know where you’re going
Complete a quick form with your journey information, and we’ll whizz your request out to our trusted coach and minibus operators so they can prepare their best quotes.
Sit back and wait for your quotes
You’ll receive a selection of quotes from up to four of our independent coach partners… and they’ll include information on their vehicles too so you can pick your chariot of choice.
Make a cuppa then make your choice
Login to your own little dashboard and review the different quotes. Then place your booking through Coach Hire Comparison and make your local coach company all weak at the knees.
0 Vehicles across the UK
Coach Hire Comparison has an average rating of 4.9 out of 5 from 1130 reviews.
Jackie Ambler, West Sussex
Mon 16 May 2022
"Great easy to follow website. Excellent efficient communication from receiving a quote, answering queries, accepting the quote and confirmation. Easy to follow instructions on how and when to pay. Booked a return journey for a group of us for a weddi..."
Trudy sims, Southampton.
Wed 11 May 2022
"Very easy to complete the form, I received quotes back in a reasonable time frame, I would recommend the site to others."
John Laycock, Hertfordshire
Mon 09 May 2022
"Wry quick and easy thank you"
Customer reviews
(4.9 out of 5 from 1130 reviews)
Showing the most recent reviews:
Jackie Ambler, West Sussex
Mon 16 May 2022
"Great easy to follow website. Excellent efficient communication from receiving a quote, answering queries, accepting the quote and confirmation. Easy to follow instructions on how and when to pay. Booked a return journey for a group of us for a wedding in July."
Trudy sims, Southampton.
Wed 11 May 2022
"Very easy to complete the form, I received quotes back in a reasonable time frame, I would recommend the site to others."
John Laycock, Hertfordshire
Mon 09 May 2022
"Wry quick and easy thank you"
Mark Street, BRIGHTON
Sun 08 May 2022
"Very easy to use and a swift response"
Tracy Beckett, Carlisle
Fri 06 May 2022
"Absolutely fool proof service - so quick and easy to book"
Bigstu, Glasgow
Thu 05 May 2022
"It’s always a difficult experience trying to find athe appropriate Hire company to meet your needs But it’s not now Use Coach Hire Comparison Very easy site allows you to enter your requirements. Extremely prompt quotes produced from operators looking to provide you with best quote Easy payment on acceptance of booking Guaranteed payment safety Overall very secure and helpful site"
Jane Smith, Cambridge
Tue 03 May 2022
"I submitted a quote then didn't hear anything for months and then when I just resubmitted I heard back from only one company."
Dareth, Merthyr Tydfil
Sun 01 May 2022
"Easily booked my trip"
REBECCA Darko, London
Sat 30 Apr 2022
"The driver was on time, he was friendly and the coach was in very good condition. We couldn't have asked for any better service than that."
Donna edwards, Edinburgh
Fri 29 Apr 2022
"Very easy to use and had loads of quotes to chose from"
Anjum usmani, HA13NA
Thu 28 Apr 2022
"Very easy to use Especially with busy schedule it helped"
Rosemarie Bruns, Liverpool
Thu 28 Apr 2022
"It was very easy to try and book a coach unfortunately we had to cancel the coach as easyJet cancelled our flights for the 29th April 2022 Thank you"
ken dean, Dorset
Mon 25 Apr 2022
"Excellent service will use again for sure"
lesley Schofield, Abergele
Mon 25 Apr 2022
"Found corresponding very quickly and would use this website again"
Lucy Cowell, Hertford
Mon 25 Apr 2022
"Super quick and super easy, Got me out of a very close shave......."
Diane Horton, Dawley
Mon 25 Apr 2022
"Excellent from start to finish. Quote was easy and responded within the hour. Booking was straight forward. Would highly recommend."
Cheryl Hough, Redditch
Mon 25 Apr 2022
"Quick & easy to use, simple format & quotes were received within 24h"
Heather Greaves, Nuneaton warwickshire
Sat 23 Apr 2022
"Site east to navugarpte,,Had 2 replies very quickly,we accepted the second one."
Laurence Hodgkins, Birmingham
Sat 23 Apr 2022
"Very easy to use, quotes within minutes. Wildly varied in price though."
Stephen Chilton, Wolverhampton
Wed 20 Apr 2022
"Very easy when I made a couple mistakes was easily rectified"
Andy Field, Halifax
Tue 19 Apr 2022
"Very easy to use comparison sight and lots of replies within 24 hours to pick from."
Karen Lewis, Devon
Tue 19 Apr 2022
"Quick, easy and hassle free! Plus we ended up with a far better deal than just Googling, very happy!"
Dave Hinsley, Birmingham
Fri 15 Apr 2022
"The website was very easy to use, asked ask the right questions, we started to receive quotes very soon after submitting my inquiry."
Erica, London
Tue 12 Apr 2022
"Very easy to use and very helpful and quick!"
Philip Lander, Dy69qn
Mon 11 Apr 2022
"Very easy to use and quotes came back very quickly"
Peter Clynes, M26 2TQ
Sat 09 Apr 2022
"Site as very easy to use and very prompt and courteous responses to emails. So far so good, let's see how the actual operator performs on the day"
paul attrell, Southwick
Thu 07 Apr 2022
"Very impressive service, would recommend"
Mark frend, Bh212re
Tue 05 Apr 2022
"No problems"
RAFAEL VILLARÁN PÉREZ, Coria Del Río, Sevilla, Andalucía, España.
Mon 04 Apr 2022
"Buscando por internet me fue fácil la localización de este portal para transfer en minibus, somos 10 personas. Me hubiese gustado poder contactar en español pero esto no ha sido posible. Aún así creo que nos hemos entendidos bastante bien a través de la mensajería que permite la propia página, y gracias al translate, jijijij. De momento los veo muy profesionales y la respuesta ha sido casi inmediata. En menos de 1 hora nos han confirmado nuestra reserva. Además el precio que nos han ofrecido es algo inferior a otros. Así que de momento fenomenal."
Kara Arngrimsdottir, Iceland
Mon 04 Apr 2022
"The site is very easy. the first company I wanted to book took some time to reply to let us know that they could not book us but the second company replied very quickly."
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Coach Hire Comparison really is the ultimate way to book your coach and minibus hire needs. Whether you require an 8 seater minibus or 50+ seater coach for any occasion we can help you find what you are looking for.
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