Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection.
Terms & Conditions for Payment Protection
Coach Hire Comparison (CHC) take exceptional care in vetting partners so that we can be confident in providing customers like yourself with Payment Protection and the most-smooth transaction as possible.
Payment Protection entitles you to reimbursement of payments you have made to the partner in the highly unlikely event that the vehicle doesn’t show up.
To qualify for Payment Protection, all bookings need to be made online direct with your chosen partner and any payments you make must be updated within your customer dashboard.
You must follow our guidelines below on making payments on time to the partner to qualify.
In the highly unlikely event that your vehicle doesn’t show, CHC will refund all of your monies once we’ve retrieved these from your chosen partner if you have followed all guidance correctly.
- Only discuss payment arrangements, if necessary, through the CHC messaging system so that your booking status can be tracked and monitored
- CHC cannot protect your booking or payment to that partner if it is booked outside of Coach Hire Comparison
- All bookings must be converted online by yourself or your chosen partner to qualify for Payment Protection.
Full Terms and Conditions Relating to Coach Hire Comparisons Payment Protection
Please note that Coach Hire Comparison cannot recall a single incident since the launch of our site in 2010 when bookings have been made online. We have facilitated Tens of Thousands of bookings during this time. This 100% security record is due to the rigorous vetting procedures we apply to both partners and their vehicles prior to allowing them to advertise on our site.
We are proud of our reputation as the SAFE SITE for Coach & Minibus hirers to come to for their vehicle rental. This reputation has been built because partners and Coach & Minibus hirers have strictly followed our advice on bookings and payments.
Whilst the Coach & Minibus Hirer only pays the Partners price and Coach Hire Comparison do not add a penny to that price in any-way we still want to protect the Coach & Minibus Hirer from having any worry that the vehicle you have booked, doesn’t show up.
Payment protection will cover you for a vehicle no show with no communication or explanation whatsoever from the partner. On occasion vehicles may be running slightly behind schedule. This could be blocked roads or volume of traffic that prevents the vehicle from arriving on-time. CHC will always request from our partners that where possible, they inform the Coach & Minibus Hirer that the vehicle is on its way but slightly delayed. This isn’t always possible if the driver of the vehicle can’t make a call to either inform his/her employer and for them to notify the Coach & Minibus Hirer. We will not cover for a late vehicle and advise you to take this matter up with the Partner.
We strongly recommend Coach & Minibus Hirers to take out normal holiday insurance to cover all other eventualities.
These Terms and Conditions should be read in conjunction with the main Terms and Conditions, the Privacy Policy and the Cookie Policy detailed on this web-site.
If you do not agree to any aspect of these Terms and Conditions then you have no right to apply for reimbursement under this Policy.
We may revise this Policy at any time and at our sole discretion by amending the applicable web page on the Website or by publishing notices elsewhere on the Website.
To get this Payment Protection into context Coach Hire Comparison is an advertising service for Partners and a Vehicle Search Facility for Coach & Minibus Hirers. We do not own, nor have we inspected, nor do we have any control whatsoever over any vehicle listed on our site and we make no representations or warranties regarding any of the vehicles on our web-site.
We do not have any contractual arrangement whatsoever with the Coach & Minibus Hirer, as their contract is solely with the Partner (Advertiser).
To make a claim, you will need to email info@coachhirecomparison.co.uk with any details of your vehicle no-show including reference number of your booking, the partner you booked with, the dates and amounts of any payments made to that partner including type of payment. Ultimately it will be at Coach Hire Comparisons sole discretion as to whether a Payment Protection claim is valid and is recompensed.
Clearly, Coach Hire Comparison cannot legislate for verified partners on our site breaking the law and going rogue. For example, taking bookings and then closing their business without any such notice to Coach Hire Comparison – This will be covered by your own insurance. Any such incident would not be covered by our Payment Protection.
Coach Hire Comparison operates solely in an advertising capacity and does not have any form of contract with the Coach & Minibus Hirer. We cannot get involved in any form of dispute between a Coach & Minibus Hirer and a Partner. As such it is for the Coach & Minibus Hirer to take any claim up with the Partner and not with Coach Hire Comparison. However, if any Partner breaches its terms and conditions with Coach Hire Comparison, we will stand side by side with the Coach & Minibus Hirer and support them with their claims against the Partner.
Festival Coach and Minibus Hire
Don’t let the stress of booking transport to and from your festival dampen your excitement. Whether you’re travelling to a weekend festival or a day one, we can help by providing reliable, affordable coach or minibus hire to help the day or weekend run smoothly.
Navigating to a festival can be daunting. It can be stressful finding a route, planning for traffic and finding a parking space at your destination. If you’re travelling to a festival with a group why not consider hiring a coach or a minibus with a driver. Hiring a minibus or a coach with a driver to your festival of choice can eliminate any extra stresses as we will do all the hard work for you – you also won’t have to worry about having too many drinks the night before as no one will have to be the designated driver.
Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection. See terms and conditions
Coach Hire for Festivals
Why should you choose to hire a minibus or coach for your festival?
Hiring a minibus or coach for a festival can be a great choice for many reasons, including:
- Travel together and enjoy the fun and excitement of your festival right from the very start. Hiring a minibus or coach for your day trip, it means that whoever your going with can travel together which means you all arrive at the same time, so no waiting around for people to arrive once you get there.
- Cost-effective – Once you’ve added up the cost of parking and petrol it can quickly add up for all parties, which makes sharing the cost of hiring a minibus or coach actually start to look quite appealing.
- Less stress, planning your route, parking arrangements, preparing your car and organising timings to ensure everyone gets there at the same time can be stressful. When you hire a minibus and coach with a driver, we will organise all the stressful parts for you, so you just have to agree on a pickup point and we will do the rest for you.
- Eco-friendly, hiring a minibus or coach as your form of transport is not only convenient it is also better for the environment. A minibus allows your group to travel together which is a lot more environmentally friendly than travelling in separate cars as it means fewer carbon emissions are released into the atmosphere.
How we can help!
If you’re heading for the weekend of your life at Glastonbury festival or heading for a fun weekend with your friends at Reading festival, we can help! Simply fill out our quote form and we will put you provide with quotes from a number of reliable, affordable coaches and minibus operators that will ensure your journey to and from your festival of choice is smooth sailing.
How do we work?
Here at Coach Hire Comparison, we work to make your life easier. Rather than wasting time you don’t have calling every transport company in Birmingham, we gather the quotes on your behalf. We have vetted a range of local and nationwide coach and minibus companies to ensure they are all correctly licenced and that their reputation meets our high standards. The companies pay us a membership fee to be included in our database, once they’ve passed our checks, so we can offer this service to you free.
Let us know where you’re going
Complete a quick form with your journey information, and we’ll whizz your request out to our trusted coach and minibus operators so they can prepare their best quotes.
Sit back and wait for your quotes
You’ll receive a selection of quotes from up to four of our independent coach partners… and they’ll include information on their vehicles too so you can pick your chariot of choice.
Make a cuppa then make your choice
Login to your own little dashboard and review the different quotes. Then place your booking through Coach Hire Comparison and make your local coach company all weak at the knees.
2198 Vehicles across the UK
Coach Hire Comparison has an average rating of 4.9 out of 5 from 1161 reviews.
Christopher Bell, Leeds
Fri 01 Jul 2022
"Really easy to input the details. Quotes come through by email and clearly laid out. Booking process very easy and secure."
Stephen Boak, Carlisle
Wed 29 Jun 2022
"Very easy and quick."
Bob Sopel, Manchester
Wed 29 Jun 2022
"Excellent Service!! Quick efficient response from the coach operator for our Ukraine Refugee Day Trip excursion"
Customer reviews
(4.9 out of 5 from 1161 reviews)
Showing the most recent reviews:
Christopher Bell, Leeds
Fri 01 Jul 2022
"Really easy to input the details. Quotes come through by email and clearly laid out. Booking process very easy and secure."
Stephen Boak, Carlisle
Wed 29 Jun 2022
"Very easy and quick."
Bob Sopel, Manchester
Wed 29 Jun 2022
"Excellent Service!! Quick efficient response from the coach operator for our Ukraine Refugee Day Trip excursion"
Jay, Oldham
Wed 22 Jun 2022
"What a great service - we'll definitely use again and recommend to all colleagues."
Suraj Shah, London
Wed 22 Jun 2022
"First time using Coach Hire Comparison and so easy! From requesting quotes (quotes started to arrive instantly), we left it late to confirm and bookings were rejected due to non availability. James from CHC reached out to us and guided us through the process to try again and with success we have now booked. I would recommend in using Coach Hire Comparison."
Mogfura Rafique, London
Wed 22 Jun 2022
"Easy to use and fast response."
Charlie McHugh, Worksop
Tue 21 Jun 2022
"Very easy and useful to use. Had a quote within a day"
BusyBus, Chester
Thu 16 Jun 2022
"Entered requirement, received quote, confirmed quote, paid, received receipt and made lunch....all within 30-minutes! Remarkable! Well done!!"
Stephen Haughton-Campbell, London
Tue 14 Jun 2022
"This was a fast and quick process. Entering my details and requirements was really easy, and I received a quote very shortly after my initial enquiry. This result fulfilled my requirements and the booking was made. I'm really happy with this service and I would use it again."
Pete Smith, Saffron Waldon
Sun 12 Jun 2022
"Very easy to use and worth the time submitting details"
Robina, Southampton
Fri 10 Jun 2022
"I have never used or heard of this site. I found it quick and easy to use and received some replys within a few hours. The prices were competitive and easy to follow through.I would definitely use it again and recommend to friends."
Becky Ralston, Reading
Fri 10 Jun 2022
"very easy to use, very helpful staff, very quick, easy to book. James from coach comparison was amazing and provided solutions as i was struggling to find available coaches, after his help I've now secured a booking"
Vicky Taylor, Doncaster
Thu 09 Jun 2022
"Really informative quick and easy will use again"
Mandy mason, Dy2
Tue 07 Jun 2022
"Very easy to use responce very quick you got us sorted thankyou"
Christine Webb, WF84BY
Tue 07 Jun 2022
"Easy to find onsite.Excellent service with quote.Spoke to one of the staff who was very helpful and friendly.Would definitely recommend this company"
Michael McCullough, USA
Mon 06 Jun 2022
"Received 5 quality bids and booked my coach with no problem."
Peter Richardson, Halifax
Mon 06 Jun 2022
"5 Star's so far I hope they turn up on the day,or it will be a zero"
Bryan finch, Hampshire
Mon 06 Jun 2022
"Very good site but no provision to order 2 vehicles for 4 days so now I have to wait for the company to get in touch!"
Anjum usmani, HA13NA
Fri 03 Jun 2022
"Very easy to use Especially with busy schedule it helped"
Look Who's Learning, Glasgow
Mon 30 May 2022
"Site was very easy to navigate and I had a quote back straight away which filled my brief."
Steve Baldry, London
Fri 27 May 2022
"First time I’ve used coach hire comparison very impressed they have saved me a lot of time and money."
Bernard, London
Thu 26 May 2022
"Easy to use website Quick response Now waiting for journey experience"
Richard Dobson, Birmingham
Wed 25 May 2022
"Really easy to use the site and very quick turnaround for quotes from operators. Would definitely use again"
Angie, London
Wed 25 May 2022
"Very easy site to use. Lots of options and competitive prices. I also found that contacting the operators for questions was easy and everyone was very quick in responding."
Jas Bains, Tyseley, Birmingham
Wed 25 May 2022
"The site was extremely easy to navigate through and the responses were almost immediate. I received several competitive quotes almost immediately. Would recommend them to all my business contacts as it is a great time saving tool."
Paula Falck, Portsmouth
Mon 23 May 2022
"Great Service having the quoting facility all in one place is very handy I had the coach booked inside 4 hours with 5 quotes supplied. Very easy to use site Thank you."
Ruth, Salford
Mon 23 May 2022
"Easy to navigate site. Quotes came back quickly. Very clear communication from the site re received quotes, messages etc."
Beverley, Bury
Sat 21 May 2022
"Found the site quick and easy to use and within minutes I had several quotes amazing."
Lisa, Ireland
Fri 20 May 2022
"The site was extremely easy to use. Quotes came quickly the following day. Much easier than trying to ring around looking for prices"
Richard Walters, Waltham Abbey
Fri 20 May 2022
"The site was very easy to access and use and i received a lot of varied quotes very quickly and was able to make a satisfactory choice."
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Coach Hire Comparison really is the ultimate way to book your coach and minibus hire needs. Whether you require an 8 seater minibus or 50+ seater coach for any occasion we can help you find what you are looking for.
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