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Contact Us

Coach Hire Comparison Ltd
Suite 1, St. James Square,
The Globe Centre,
Accrington,
England,
BB5 0RE
Tel: 01254 917831

Before making contact with us, please read the following most FAQ's as they may answer your query?

»I can’t login to my account and I’m not getting a link when clicking ‘Forgot Password’

This is normally because you haven’t created an account and you are viewing as a guest. You can create an account by Clicking Here, this will then log you in to your dashboard where you can view all quotes you have made under the email address supplied. Please make sure you use the same email address that you requested the quote with.

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»How do I get a quote, can i call you for a price over the phone?

Coach Hire Comparison is an online service, providing a simple platform to assist you in finding prices for your coach/ minibus hire requirements. We provide you with a price online instantly, therefore we cannot give prices over the phone, you will need to enter your details through the CHC platform here. Once you've placed in your journey details, Coach Hire Comparison will handle the rest, so you know that you're getting the best possible price for your journey. if you have more detailed requirements and you enter additional information, this may need to be quoted manually by of team but this will be within the hour.

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»Will i receive an instant price?

Yes! With our new instant pricing feature, you'll now see a real-time quote on screen as soon as you submit your journey details. No more waiting around for an email. You’ll still have upgrade options like Executive or Luxury vehicles, and can book right away through the platform.

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»How do I pay for my booking?

You can pay for your trip via online payment, 25% deposit when making your booking, with balance being paid 30 days before your trip taken automatically using the same card details. If your journey is within 30 days then full payment will be required immediately. You will receive an invoice/ receipt in your account when any payments are taken. Alternatively you can pay by card over the phone with the same terms as above. For a school or business requiring an invoice before payment, this option is available to you also.

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»I want to make changes to my booking, who do I call?

If you want to make any amendments to your booking, please call the Coach Hire Comparison team ASAP using the phone number above or email sales@coachhirecomparison.co.uk. If the changes are agreed we will update your booking which will notify the coach company who will be transporting you on the day.

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»I have submitted a quote but want to change the times?

You cannot amend a quote already submitted due to the price being prepared based on the original times, however you can either ring the Coach Hire Comparison team and discuss this with them, if this is just a slight change then this may not result in a price change, however if more significant then we can re-quote you. The details can then be amended only once the booking is made, as we can then edit the journey details at that point. Alternatively you can submit the quote request again.

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»My job is within the next 24 hours and I haven’t received my driver contact details.

You should have received an email with all contact details for your trip 5 days prior to your journey and a separate email with driver contact details 24 hours prior. If not please call Coach Hire Comparison on 01254 917831, message us through the Ask a Question button which you will find in your account or email sales@coachhirecomparison.co.uk and we will provide you with the contact number you require on the day of travel.

Hopefully the above will have answered your query but if not please visit our full FAQ's page or make contact with the team via email sales@coachhirecomparison.co.uk or call 01254 917831.