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Trent Travel Ltd

5 Dentdale Close Stoke on Trent


Trent Travel Ltd is a leading coach hire company that aims to provide you comfortable travel options.

We will travel within a 30-40 mile radius of Stoke-on-Trent to areas including the Midlands.

Although we only started as an independent family run coach company in 2014, we are well-known for our comfortable and modern fleet. We ensure all our drivers go through strict DBS screening and CPC. They will always behave in a professional and friendly manner. We earnestly strive to go the extra mile to ensure all our clients have a pleasant experience with the services we offer.

Recent Reviews for Trent Travel Ltd

Trent Travel Ltd

4.4 out of 5 from 16 reviews

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Trent Travel Ltd

1 out of 5

Sun 18 Nov 2018 09:51am

"I was hoping to avoid this review by speaking to the company directly, but we didn’t have much luck. Unfortunately we didn’t have the best experience with Trent Travel as our coach was half an hour late, meaning we missed our first booking and we lost our deposit. The bus was also unable to reach our pick up location which meant we had to walk almost 20 minutes to meet him (although this wasn’t completely their fault it did delay us further, meaning we missed our second booking and lost that deposit also). When trying to turn into our road the driver damaged the coach, which I felt we were blamed for by the way the driver spoke to me when we reached him. He then proceeded to ask me the route out of the area, and had no idea where he was taking us! We were told we could play our CD on the coach trip, but Trent Travel sent a coach with a broken CD player, and the driver wouldn’t change the radio station for us. When the driver picked us up later he didn’t pick us up from where he said he would, meaning it took us almost 20 minutes to find him. When we finally did he swore at my friend, asking ‘are you fucking getting on then?’ Despite everything we always remained friendly and polite to our driver. Overall a very bad experience. I asked the company to compensate us for our deposits lost, and we were offered half for us to not leave a review. Although we were not happy and hoping for the full amount, we agreed to half but said we would still leave an honest review. The company then turned it around and said we left the coach in a mess (a lie, we took all of our things with us). They said we didn’t pay the deposit for having food and drink on the coach, but the company never told us about said deposit- so that’s something to be aware of if you book them! Needless to say we have not had our compensation. Avoid this company."

, Manchester

Trent Travel Ltd

5 out of 5

Fri 09 Nov 2018 08:47am

"Everything went smoothly and we were very well looked after. Thank you Trent Travel"

, Chesterton

Trent Travel Ltd

5 out of 5

Sun 04 Nov 2018 10:24am

"The driver turned up early and was very professional. The coach was immaculate and very comfortable. Very impressed with the service thank you."

, Hilton

Trent Travel Ltd

5 out of 5

Tue 21 Aug 2018 08:20am

"Superb hired coach to transport wedding guests, on time, kind and courteous"

, Sandon hall

Trent Travel Ltd

4 out of 5

Wed 15 Aug 2018 19:57pm

"The journey was very enjoyable, the driver was very friendly and the vehicle was just what we expected!"

, Derby

Trent Travel Ltd

5 out of 5

Mon 30 Jul 2018 09:56am

"I had booked a 16 seater my stag do, but there was a problem with the bus so they sent me a 32 seater so that they didn’t let me down which I thought was brilliant of them, the bus was clean and tidy, and the driver was very polite."

, Liverpool

Trent Travel Ltd

5 out of 5

Mon 23 Jul 2018 08:51am

"few issues with sat nav route which is no fault of the driver otherwise journey was as expected travelling on a Friday with motorway road works. the driver was polite and pleasant through out the journey, time keeping was excellent and coach was clean."

, st3 1rj

Trent Travel Ltd

5 out of 5

Wed 09 May 2018 11:07am

"Excellent service would recommended to anyone. The driver was brilliant, kept checking we were all ok, if the music was ok and letting us know how long left. Vehicle excellent couldn’t have asked for better. Even on a boiling hot day it was fine. Thanks"

, Walsall

Trent Travel Ltd

5 out of 5

Tue 01 May 2018 14:46pm

"The coach arrived at our hotel in good time. The driver, Steve, was courteous and friendly. The coach was in good condition and the journey went well. Thank you."

, Middle Rasen

Trent Travel Ltd

5 out of 5

Tue 03 Apr 2018 16:57pm

"Fantastic service and Steve the driver was super, making sure he arrived on time to bring us home after a busy weekend! Coach was nice and comfortable. Would definitely use again!"

, Stoke-on-Trent

Trent Travel Ltd

5 out of 5

Tue 03 Apr 2018 09:50am

"Everythying from the journey, driver and vehicles was first class. will always use your service. thanks soooo much"

, Soke on trent

Trent Travel Ltd

5 out of 5

Thu 30 Nov 2017 13:57pm

"The bus was on time for the pick up and the driver was very helpful even suggesting other trips for out party in the future !! The bus was both clean warm and comfortable thank goodness as the weather was cold and wet ! I would definately use trent travel again in the future."

, Newcastle under lyme

Trent Travel Ltd

5 out of 5

Mon 16 Oct 2017 08:12am

"there was a little confusion of pick up time and drop off points, other than that journey feedback was good"

, Stoke on trent

Trent Travel Ltd

5 out of 5

Wed 04 Oct 2017 21:00pm

"The whole experience was fantastic, the driver was very friendly and helpful. Coach hire was clean and comfortable. Would definitely use this company again."

, Walsall

Trent Travel Ltd

1 out of 5

Mon 07 Aug 2017 07:34am

"Totally irresponsible. Cancelled at the last minute and offered no further assistance."

, Derby

Operator reply:
"We agree that we did regrettably have to cancel this job due to a mechanical breakdown on one of our vehicles allocated to this job. We did however manage to give a weeks notice and were attempting to assist in finding another operator to fulfill the job. We agreed with coach hire comparison (the booking agents used by the client) to still put one coach on and we were awaiting clarification from another operator about borrowing a vehicle to fulfill the work. However, during the time frame agreed to try and get another coach, the client withdrew his deposit. We gave as much notice of the breakdown as possible and we were attempting to assist the client"

Trent Travel Ltd

5 out of 5

Tue 18 Jul 2017 09:45am

"Journey was great driver was helpful and very professional vehicle was comfy and clean all in all great journey"

, Stoke