5 out of 5
Mon 10 Jul 2017 20:21pm
"Pro: Excellent driver and very comfortable bus.
Con: I confirmed this booking numerous times over the last six months, paid deposit and called way ahead to pre-pay the full amount however the paperwork the bus driver was given was inaccurate. The bus driver drove us all the way back to Redbourne rather than requested destination Tealby, near Market Rasen. This meant we were nearly 30 minutes late for our pre-organised meal in Tealby. Very disappointing. I checked with the bus driver what had gone wrong and saw that his paperwork stated pick up and drop off Redbourne, not drop off Tealby. I even called on Friday 7th July, the day before to ensure details correct."
Charlotte Guest, Redbourne
"Hi Charlotte, Thanks for leaving your review. However, the drop off destination was on the drivers work ticket, however it appears he failed to see this instruction. We do apologise for the inconvenience this caused and hope this doesnt put you off booking with us in the future."