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Marshalls of Sutton on Trent

Sutton on Trent Nottinghamshire NG23 6PF


Marshalls Coaches is a family run business. We opperate 28 service buses and coaches going allover the U.K and Europe. Mr John Marshall the Managing Director,he started the company in 1989 and has worked very hard to get Marshalls the reputation it deserves. We are very proud to be to be a member of the Confederation of passenger Transport (CPT) and we are also equally as proud to be CoachMarque quality assured - there are only around 40 members in the country. All of our front line coaches have air conditioning, seatbelts and are maintained to the highest standard by our own Engineers on site.

Recent Reviews for Marshalls of Sutton on Trent

Marshalls of Sutton on Trent

4.9 out of 5 from 153 reviews

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Marshalls of Sutton on Trent

2 out of 5

Mon 12 Nov 2018 09:28am

"We have recently moved to South Witham and my daughter travels to Walton Girls School via the 28 centre bus and the then X22 from Grantham Bus Station to the girls school, this journey works well up until the point she needs to catch the X22, which is late at least half the time, this is the only bus my daughter can get yet due to its lateness she is missing lessons. Have you any idea why this service is so unreliable?"

, South Witham

Operator reply:
"Could you email details of this issue to kenneth@marshallscoaches.co.uk as we are unaware of any "very "late running but are aware of a minor delay"

Marshalls of Sutton on Trent

3 out of 5

Sat 10 Nov 2018 12:29pm

"Day trip to Donna Nook on 1 November. I just wanted to give some feedback about the trip. Positive: bus driver Lesley. Friendly, smart, helpful lady. She could not have tried harder to make the day a success. Negatives: no toilet on the coach, no toilet when we got to Donna Nook Too many pick up points in central Lincoln going round the busiest roads at rush hour time picking up one or two people at a time. Pick up points need reducing and changing to outside the city centre. For one hour at Donna Nook and 1 and three quarter hours at Horncastle I spent a total of 7 hours on the coach. More than half the people on the trip believed they were going to Louth in the afternoon but we went to Horncastle as there was a market. There were 3 stalls in the market place which were packing up when we got there. I believe with some better organisation and communication this could have been a better day out."

, Sutton on Trent

Operator reply:
"Thank you for your review of our day trip to Donna Nook. To address each point. We do not indicate that the coach will be fitted with a wc, and for a journey from Lincoln to Donna Nook, we did not consider a requirement. Toilet facilities at Donna Nook are advertised as being on site, we have taken this up with them. Pick up points... Our day trips have always served the advertised pick up points, which locations do you suggest removing? We do appreciate there are sometimes delays, but without the "one or two " at each point, these trips would not operate. After printing it was noted that Louth market was not open on the day of travel, therefore an alternative was put in place as we are able to do, please see terms and conditions in brochure. The alternative was to cancel the complete trip. The change was communicated via all of our usual media channels."

Marshalls of Sutton on Trent

5 out of 5

Mon 05 Nov 2018 20:23pm

"Thank you so much for your excellent service with the small coach on 19 November 2018. l needed transport for 30 people, collected from various stops in Newark and taken to Beeston in Nottingham for a restaurant meal and brought home again. You fulfilled our requirements with a very friendly and efficient, professional service."

, Bathley

Marshalls of Sutton on Trent

5 out of 5

Wed 31 Oct 2018 17:15pm

"My sister and I travelled to the Isle of Man last week with GB Tours. The coach was clean, comfortable and on time.W e were greeted by your driver Damian who was very smart and helpful to everyone. Although he had not been to the Isle of Man before, he researched the places we were due to visit and this helped to make the trips interesting. He had a very pleasant manner at all times and we thoroughly enjoyed travelling with him. He was a credit to your company."

, Wakefield

Marshalls of Sutton on Trent

1 out of 5

Mon 29 Oct 2018 12:28pm

"The bus was very very late and I had to stand in the cold, not the first time. Bus driver swearing very loudly and very mardy. Very rude towards customers!!"

, Sutton on trent

Operator reply:
"Sorry to hear about your experience whilst using our bus service. Could you please email office@marshallscoaches.co.uk with details of the date and time this occured. Thank you"

Marshalls of Sutton on Trent

5 out of 5

Mon 15 Oct 2018 10:18am

"The driver was very helpful, polite respectful. The vehicle was lovely clean, comfortable. We are very happy with service we got"

, Mansfield

Marshalls of Sutton on Trent

5 out of 5

Mon 17 Sep 2018 14:29pm

"Was left in a pickle as out usual coach hire company were unavailable, well i am glad they were. With Simons help I had to organise 2 x coaches with various pick ups for a corporate day. I was a pain, but nothing was too much trouble!! Thank you so much for everything! They also helped a little more as i left my phone in the toilet!! :) Now returned safe and sound. Thank you to the drivers and all of the team!!"

, Bottesford

Operator reply:
"Thank you for your feedback Lucy. We are pleased all ran smoothly for you and we managed to locate your phone. We look forward to hearing from you in the future"

Marshalls of Sutton on Trent

5 out of 5

Sat 08 Sep 2018 21:24pm

"Once again we have had a lovely day out on one of your coaches ,with sam at the helm and mervyn as courier you know you are going to be entertained from start to finish .the coach was very comfortable and spotlessly clean and we were especially grateful to sam for getting us home safe as the traffic was horrendous"

, Retford

Marshalls of Sutton on Trent

5 out of 5

Mon 06 Aug 2018 16:12pm

"Bus arrived early and was very clean and comfortable. The Bus Driver, Brian, was great with the 21 children we had on board! Many thanks for the great day out Marshalls."

, Nottingham

Marshalls of Sutton on Trent

5 out of 5

Tue 31 Jul 2018 17:25pm

"we had never been on a coach tour before i didny know if we would enjoy it.The journey was great.Sam the driver was brilliant,very helpful.The coach was spotless.and very comfortable.We went to the lake district ,hotel was nice,very clean.Would definatley go with you again.Hope all drivers are as nice.Thank you for everything,hope to receive more brochures from you."

, hucknall nottingham

Marshalls of Sutton on Trent

5 out of 5

Mon 23 Jul 2018 20:02pm

"Totally amazing service. Our driver, Sam was so lovely with the students...He interacted with them. He got three cheers back at school."

, Newark Academy

Marshalls of Sutton on Trent

5 out of 5

Mon 23 Jul 2018 18:07pm

"We recently used Marshalls to transport our wedding gusets to the venue. No one had any complaints and they were happy with the transport. it was a fairly short journey but everyone was comfortable and happy. We did not recieve any complaints. we would like to thank Marshalls for their help on our wedding day."

, lincoln

Marshalls of Sutton on Trent

5 out of 5

Fri 13 Jul 2018 08:39am

"this was a full day event followed by the need to transport 470+ guests to a banquet from various hotel ,locations in Lincoln. the first part was taking 100+ people to two locations, 1 at East Kirkby followed by a visit to The Bomber Command Memorial in Lincoln. take everyone back to 6 hotels then start again to transport the banquet guests in 11 coaches. The whole event was a fantastic success, the coach drivers were well dressed in uniform shirt with the company logo. they were courteous helpful and with a great sense of humour. The pick up from the hotels and late return was well timed and a number of guests from around the country have emailed to say how well the transport system had worked. All the vehicles were of a high standard, very clean and comfortable. all the drivers should be congratulated as should the manager, Simon Read and Supervisor, Euan Bailey, who were a tremendous help with their experience. We will without doubt be using this company again."

, Lincoln

Marshalls of Sutton on Trent

5 out of 5

Fri 13 Jul 2018 08:20am

"Excellent experience. Reliable, helpful drivers, clean comfortable coaches. Thank you"

, Southwell

Marshalls of Sutton on Trent

5 out of 5

Tue 10 Jul 2018 17:56pm

"We Recently Toured Co Mio in Ireland it was a G B Tour But Marshals driver and Bus . This Driver was called Brian and he was great so calm even though he had three passengers from hell on our couch ,He was so nice to them and all they did was be late back at every stop we made, they were even late setting off yet he was so calm and collected . Other than this this tour was great and I wouldn't hesitate to travel again with this company ."

, Leeds

Marshalls of Sutton on Trent

5 out of 5

Fri 06 Jul 2018 22:05pm

"The journey from start to finish was excellent. Brian the driver made the experience most enjoyable. I will definitely book again."

, County mayo

Marshalls of Sutton on Trent

5 out of 5

Thu 05 Jul 2018 15:05pm

"Went to London with Marshalls on June 15th for a visit to the Houses of Parliament. Coach was comfortable and immaculate. Howard our brilliant driver kept us entertained throughout the journey with his cheery disposition, Particularly impressed with his driving skills through London, and the informative and often hilarious running commentary as we passed many famous landmarks."

, Newark

Marshalls of Sutton on Trent

5 out of 5

Mon 18 Jun 2018 15:30pm

"I booked a coach to pick up in both Grimsby and Lincoln to have a day in london. the coach arrived in good time and was immaculate inside and out, the driver Brian was smart, charming, and very knowledgeable - even the closure of the a1 didnt phase him one bit ! he advised us of the timings of all stops clearly and made sure that we all knew where to be at the end of the day , his communication was excellent. I wouldnt hesitate to use Marshalls again for our next trip but I will certainly take their advice and book two drivers for such a long day/ thank you simon and team for brilliant service again and a huge thank you to Brian for a wonderfully smooth journey and your professionalism."

, LINCOLN

Marshalls of Sutton on Trent

5 out of 5

Fri 25 May 2018 19:37pm

"Damien was a lovely bus driver who had a great manner with our kids when he took us up and back to the Lake District. He even came to see what activities they had been doing at the Centre. Thoroughly recommend him and Marshalls. Great prices, great service!"

, Lincoln

Marshalls of Sutton on Trent

5 out of 5

Wed 16 May 2018 08:53am

"Excellent in every way Many thanks"

, Newark notts