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Marshalls of Sutton on Trent

Sutton on Trent Nottinghamshire NG23 6PF


Marshalls Coaches is a family run business. We opperate 28 service buses and coaches going allover the U.K and Europe. Mr John Marshall the Managing Director,he started the company in 1989 and has worked very hard to get Marshalls the reputation it deserves. We are very proud to be to be a member of the Confederation of passenger Transport (CPT) and we are also equally as proud to be CoachMarque quality assured - there are only around 40 members in the country. All of our front line coaches have air conditioning, seatbelts and are maintained to the highest standard by our own Engineers on site.

Recent Reviews for Marshalls of Sutton on Trent

Marshalls of Sutton on Trent

4.8 out of 5 from 165 reviews

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Marshalls of Sutton on Trent

5 out of 5

Mon 18 Feb 2019 12:46pm

"Excellent communication . Invoice issued with telephone contacts to use on the day if problems . Very comfortable clean coach with seat belts . Smart efficient driver . Very friendly service . Would definitely use again"

, Nottinghamshire

Marshalls of Sutton on Trent

5 out of 5

Sun 17 Feb 2019 13:07pm

"We have just been to Mill Rythe on hayling island with GB TOURS In one of your coaches, your coach was very comfortable, the driver who's name is SAM was excellent very helpful, and also knowledgeable of the trips he took us on, all in all everything was perfect. 10 out of 10 for SAM AND MARSHALLS"

, Wakefield

Marshalls of Sutton on Trent

5 out of 5

Tue 12 Feb 2019 16:37pm

"The journey was excellent. All planned stops were undertaken and instructions passed on to the driver. The driver was very knowledgeable about the route and stops and everything communicated effectively. The coach dropped us off safely at the destination and was there when we returned, as he said it would be. Coach was immaculately clean, very comfortable and great looking, but the only downside was that the toilet was out of order. Thank you"

, Lincoln

Operator reply:
"Thank you for this review and subsequant communication regarding the toilet issue. We hope to see you again soon"

Marshalls of Sutton on Trent

5 out of 5

Sat 02 Feb 2019 15:50pm

"We had a fabulous journey the coach was warm and clean mick the driver went above and beyond my expectations although the weather on the journey home was abominable we felt very safe with micks driving hoping he’s driving us on our trip to the Isle of Man in March think he deserves employee of the week"

, Rotherham

Marshalls of Sutton on Trent

5 out of 5

Sat 02 Feb 2019 13:49pm

"Travelled to Hayling Island 28 January to 1 February on one of your coaches on a GB Tours holiday to Warner's Lakeside and my husband and I were delighted with the journeys and the trips we went on. The driver Mick was excellent, friendly and helpful. The coach was really comfortable and clean"

, Sheffield

Marshalls of Sutton on Trent

5 out of 5

Wed 23 Jan 2019 11:47am

"Jounrey was fine but the driver was even better - Lesley we loved you"

, Doubletre chester

Marshalls of Sutton on Trent

3 out of 5

Mon 07 Jan 2019 12:45pm

"Hi, this is a question rather than a review but it seemed the best way of contacting you. I commute between Newark and Nottingham every day and usually use the train or car. Both options have their own problems from time to time so I thought I'd try the 90/90A service for a few days instead. The good points first: it was reliable, the drivers were friendly, the cost was a little less than the train and the bus was clean (though very basic inside compared to most modern buses these days).. However...I'm now reverting back to the train/car I'm afraid as the journey time is just too long, it's averaged over an hour for each of my journeys when the equivalent driving time (taking account of the time of day and traffic conditions) would be about 40 mins and the train about 25/30. So, my question: I note you run a express service once a day to presumably cater for people going into Nottingham for the evening, so can I ask why do you don't do the same for commuters? If you just had one service leaving Newark about 7/7.30 in the morning and a return around 5.30/6pm that cut out the villages stops then I for one would use it and I'm pretty certain a lot of other train users would switch too. You obviously already recognise the need for an 'express' service by offering one so why not put it on when most people would want it? Thanks for reading this and I look forward to seeing a speedier service one day!"

, Newark

Operator reply:
"Thank you for taking the time to contact us. I have passed on your comments to our service team"

Marshalls of Sutton on Trent

5 out of 5

Mon 07 Jan 2019 10:16am

"Brilliant service all round. Lovely, helpful and happy driver !"

, Mansfield

Marshalls of Sutton on Trent

5 out of 5

Wed 02 Jan 2019 09:32am

"I use the 90/90a service a couple of times a week and think it is one of the most reliable bus services I have ever used. The bus is almost always on time ( give or take a few minutes) the drivers are polite and friendly and the buses are clean. It is a long journey (which can’t be helped) but the cost and reliability means I greatly prefer it to the train. Well done and lee up the good work."

, Newark

Marshalls of Sutton on Trent

5 out of 5

Mon 31 Dec 2018 10:36am

"From start to finish the journey was superb. Coach cleanliness excellent. This journey was organised by my partner and I for a surprise family event, unknown location to our guests. Our driver Lesley was fantastic, well presented, pleasant, friendly and in on the secrecy, joining in to provide false clues as to where we were all going, to keep our guests guessing. Well done Marshall’s we could not fault the whole experience and would highly recommend you. Thank You. Sarah & Ian"

, Newark

Operator reply:
"Thank you for taking the time to review your recent coach hire. We are pleased that all went well and the destination was able to be kept from your guests. Hopefully you will be able to travel with us again soon"

Marshalls of Sutton on Trent

1 out of 5

Sun 30 Dec 2018 14:11pm

"The bus was late but that’s nothing new . There was elderly passengers on the bus and the driver was driving extremely fast cutting corners and being rude to passengers wanting to board the bus"

, Newark

Operator reply:
"Thank you for your review. Did you contact our office regarding this? I am sure there is a valid explanation as to why the vehicle was delayed. If you could provide times and a date for this and send them to kenneth@marshallscoaches.co.uk, in our service department, we can look into this and respond. We are sorry to see that you wouldnt recommend us, but we hope this hasnt stopped you travelling daily with us."

Marshalls of Sutton on Trent

5 out of 5

Sun 30 Dec 2018 08:43am

"The journey to and from Manchester Airport was very smooth, the drivers were early and ready to depart at the agreed times, the drivers were friendly and very profressional, the coaches were clean and warm, on the way back we travelled in a modern 25 seater mini coach it was very comfortable, clean and prestige. I would definitely recommend the company to others and I will be contacting Marshalls of Sutton on Trent again when I need similar transport in the future!"

, Nottingham

Operator reply:
"Thank you for taking time to review the recent coach hire you took with us. We are pleased all went well and look forward to you travelling with us in the future. Happy New Year"

Marshalls of Sutton on Trent

2 out of 5

Mon 12 Nov 2018 09:28am

"We have recently moved to South Witham and my daughter travels to Walton Girls School via the 28 centre bus and the then X22 from Grantham Bus Station to the girls school, this journey works well up until the point she needs to catch the X22, which is late at least half the time, this is the only bus my daughter can get yet due to its lateness she is missing lessons. Have you any idea why this service is so unreliable?"

, South Witham

Operator reply:
"Could you email details of this issue to kenneth@marshallscoaches.co.uk as we are unaware of any "very "late running but are aware of a minor delay"

Marshalls of Sutton on Trent

3 out of 5

Sat 10 Nov 2018 12:29pm

"Day trip to Donna Nook on 1 November. I just wanted to give some feedback about the trip. Positive: bus driver Lesley. Friendly, smart, helpful lady. She could not have tried harder to make the day a success. Negatives: no toilet on the coach, no toilet when we got to Donna Nook Too many pick up points in central Lincoln going round the busiest roads at rush hour time picking up one or two people at a time. Pick up points need reducing and changing to outside the city centre. For one hour at Donna Nook and 1 and three quarter hours at Horncastle I spent a total of 7 hours on the coach. More than half the people on the trip believed they were going to Louth in the afternoon but we went to Horncastle as there was a market. There were 3 stalls in the market place which were packing up when we got there. I believe with some better organisation and communication this could have been a better day out."

, Sutton on Trent

Operator reply:
"Thank you for your review of our day trip to Donna Nook. To address each point. We do not indicate that the coach will be fitted with a wc, and for a journey from Lincoln to Donna Nook, we did not consider a requirement. Toilet facilities at Donna Nook are advertised as being on site, we have taken this up with them. Pick up points... Our day trips have always served the advertised pick up points, which locations do you suggest removing? We do appreciate there are sometimes delays, but without the "one or two " at each point, these trips would not operate. After printing it was noted that Louth market was not open on the day of travel, therefore an alternative was put in place as we are able to do, please see terms and conditions in brochure. The alternative was to cancel the complete trip. The change was communicated via all of our usual media channels."

Marshalls of Sutton on Trent

5 out of 5

Mon 05 Nov 2018 20:23pm

"Thank you so much for your excellent service with the small coach on 19 November 2018. l needed transport for 30 people, collected from various stops in Newark and taken to Beeston in Nottingham for a restaurant meal and brought home again. You fulfilled our requirements with a very friendly and efficient, professional service."

, Bathley

Marshalls of Sutton on Trent

5 out of 5

Wed 31 Oct 2018 17:15pm

"My sister and I travelled to the Isle of Man last week with GB Tours. The coach was clean, comfortable and on time.W e were greeted by your driver Damian who was very smart and helpful to everyone. Although he had not been to the Isle of Man before, he researched the places we were due to visit and this helped to make the trips interesting. He had a very pleasant manner at all times and we thoroughly enjoyed travelling with him. He was a credit to your company."

, Wakefield

Marshalls of Sutton on Trent

1 out of 5

Mon 29 Oct 2018 12:28pm

"The bus was very very late and I had to stand in the cold, not the first time. Bus driver swearing very loudly and very mardy. Very rude towards customers!!"

, Sutton on trent

Operator reply:
"Sorry to hear about your experience whilst using our bus service. Could you please email office@marshallscoaches.co.uk with details of the date and time this occured. Thank you"

Marshalls of Sutton on Trent

5 out of 5

Mon 15 Oct 2018 10:18am

"The driver was very helpful, polite respectful. The vehicle was lovely clean, comfortable. We are very happy with service we got"

, Mansfield

Marshalls of Sutton on Trent

5 out of 5

Mon 17 Sep 2018 14:29pm

"Was left in a pickle as out usual coach hire company were unavailable, well i am glad they were. With Simons help I had to organise 2 x coaches with various pick ups for a corporate day. I was a pain, but nothing was too much trouble!! Thank you so much for everything! They also helped a little more as i left my phone in the toilet!! :) Now returned safe and sound. Thank you to the drivers and all of the team!!"

, Bottesford

Operator reply:
"Thank you for your feedback Lucy. We are pleased all ran smoothly for you and we managed to locate your phone. We look forward to hearing from you in the future"

Marshalls of Sutton on Trent

5 out of 5

Sat 08 Sep 2018 21:24pm

"Once again we have had a lovely day out on one of your coaches ,with sam at the helm and mervyn as courier you know you are going to be entertained from start to finish .the coach was very comfortable and spotlessly clean and we were especially grateful to sam for getting us home safe as the traffic was horrendous"

, Retford