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Diamond Coaches Ltd

Crown Garage Dewsbury Road Ossett


We are a small family run business which has been operating for around 15 years. We have minibuses and coaches ranging from 16 to 53 seaters including 2 executive 22 seaters and an executive 31 seater. Our aim is to give competitively priced coach travel with dedicated, efficient and friendly service.

Recent Reviews for Diamond Coaches Ltd

Diamond Coaches Ltd

4.7 out of 5 from 94 reviews

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Diamond Coaches Ltd

1 out of 5

3 weeks ago

"coach was disgusting very large crack in the windscreen couldn't use the toilet the coach stunk of fish there was big flys all over the bus was stuck on the road side for nearly 1hour due to the driver been unable to demise the windows"

, wakefield

Diamond Coaches Ltd

5 out of 5

3 weeks ago

"We had a really good journey. Our driver Jamil was excellent. He took us there and back and he was very accommodating . I would highly recommend him."

, Colchester

Diamond Coaches Ltd

4 out of 5

2 months ago

"The Journey up went well, the coach arrived early and both drivers appeared well presented and assisted with the loading of baggage onto the coach. The coach was clean and well equipped it had Air-Con and USB ports on every seat. On the return, the coach turned up on time, however the return driver let the whole experience down which is why I'm only able to give 4 stars, his driving ability was poor and he was extremely impatient, driving off from the service station at speed before everyone was sat down, he drove very closely behind other vehicles at motorway speeds and at one point had to brake hard and swerve into the hard shoulder, following the journey and an email to the company, we have found out that this driver is now no longer in the employ of Diamond Coaches. The communication from Diamond Coaches was excellent and I will definitely use again."

, Southampton

Diamond Coaches Ltd

5 out of 5

3 months ago

"Everything was first class! Drivers polite, friendly, smart, punctual and dependable. we got to Chester and back in no time at all on each journey. Cannot recommend highly enough, especially as Diamond were the lowest quote of 3..! Win win all round. Many thanks."

, Yorkshire

Diamond Coaches Ltd

5 out of 5

3 months ago

"The journey went smoothly & Alan the driver was very helpful dropping the passengers off in a favourable location.The coach was immaculate, clean, tidy & comfortable. I will have no hesitation in using Diamond coaches again."

, Aberford

Diamond Coaches Ltd

1 out of 5

3 months ago

"The tips to write this review suggests I should "talk about: how the journey went, the appearance and helpfulness of the driver and whether the vehicle was clean and comfortable." It is very difficult to make comments on all of the above when the driver you have booked does not turn up and refuses to pick up over 15 calls from the customer asking of his whereabouts. I called this company on the day over 5 times and none of my calls were answered. We booked a minibus for 16 people on 13th July 2019 to take us to Leeds for a hen do for a specific brunch reservation. The driver was not there to pick us up at the booked time. We called the driver's number and the head office but a number of our calls were repeatedly ignored. We have since called the head office to complain and request a full deposit refund. We received abuse down the phone from the driver who was adamant that he turned up to the correct address. If you are a reputable coach company, surely you would expect the driver to contact the customer if they had not turned up to use your minibus service. There is absolutely no evidence that the driver turned up. If he did turn up (which is highly unlikely) there was no evidence that the driver attempt to contact the lead booker at the booked time when there was no one to pick up. The company is a joke, and is not the "reliable Yorkshire coach hire company" as it advertises itself. I do not recommend using this company if you are looking for a coach service that gets you from A to B. They aren't even able to do that, nor deal with complaints in a polite and constructive manner. AVOID AT ALL COSTS."

, London

Diamond Coaches Ltd

5 out of 5

3 months ago

"Absolutely appalling service. The minibus did not turn up to take us to Leeds for a hen party. We missed our brunch reservation and had to fork out for three Uber’s. Tried calling the driver 11 times and the company from several different phone numbers over 15 times with no answer. Called the company this morning and managed to speak to the driver who was nothing but rude and practically shouted at me down the phone. He apparently turned up but was given the wrong postcode and it’s not ‘his job to sort out other people’s mistajes’ I have checked and our booking confirmation has the correct postcode. Asked to speak to whoever is in charge and was rudely told no he’s on holiday. I also asked if he thought it was acceptable to not let someone know they weren’t turning up and he said no but this is absolutely appalling and would definitely not recommend this company. I will be calling as soon as the owner is back for a refund of my deposit. Worst customer service and rudest people I have ever spoken to."

, Halifax

Diamond Coaches Ltd

5 out of 5

3 months ago

"Early for both collection from the airport and on the way out- different drivers on each journey but wouldnt fault either - return journey even went out of his way to do a seperate drop off. Vehicle clean and tidy on both journeys too would 100% recommend"

, Leeds

Diamond Coaches Ltd

5 out of 5

3 months ago

"clean coach, on time and very respectful and nice gentleman"

, newcastle

Diamond Coaches Ltd

5 out of 5

3 months ago

"driver was late but he was hot so it was worth wait"

, Newcastle

Diamond Coaches Ltd

5 out of 5

3 months ago

"nonce