Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection.
Terms & Conditions for Payment Protection
Coach Hire Comparison (CHC) take exceptional care in vetting partners so that we can be confident in providing customers like yourself with Payment Protection and the most-smooth transaction as possible.
Payment Protection entitles you to reimbursement of payments you have made to the partner in the highly unlikely event that the vehicle doesn’t show up.
To qualify for Payment Protection, all bookings need to be made online direct with your chosen partner and any payments you make must be updated within your customer dashboard.
You must follow our guidelines below on making payments on time to the partner to qualify.
In the highly unlikely event that your vehicle doesn’t show, CHC will refund all of your monies once we’ve retrieved these from your chosen partner if you have followed all guidance correctly.
- Only discuss payment arrangements, if necessary, through the CHC messaging system so that your booking status can be tracked and monitored
- CHC cannot protect your booking or payment to that partner if it is booked outside of Coach Hire Comparison
- All bookings must be converted online by yourself or your chosen partner to qualify for Payment Protection.
Full Terms and Conditions Relating to Coach Hire Comparisons Payment Protection
Please note that Coach Hire Comparison cannot recall a single incident since the launch of our site in 2010 when bookings have been made online. We have facilitated Tens of Thousands of bookings during this time. This 100% security record is due to the rigorous vetting procedures we apply to both partners and their vehicles prior to allowing them to advertise on our site.
We are proud of our reputation as the SAFE SITE for Coach & Minibus hirers to come to for their vehicle rental. This reputation has been built because partners and Coach & Minibus hirers have strictly followed our advice on bookings and payments.
Whilst the Coach & Minibus Hirer only pays the Partners price and Coach Hire Comparison do not add a penny to that price in any-way we still want to protect the Coach & Minibus Hirer from having any worry that the vehicle you have booked, doesn’t show up.
Payment protection will cover you for a vehicle no show with no communication or explanation whatsoever from the partner. On occasion vehicles may be running slightly behind schedule. This could be blocked roads or volume of traffic that prevents the vehicle from arriving on-time. CHC will always request from our partners that where possible, they inform the Coach & Minibus Hirer that the vehicle is on its way but slightly delayed. This isn’t always possible if the driver of the vehicle can’t make a call to either inform his/her employer and for them to notify the Coach & Minibus Hirer. We will not cover for a late vehicle and advise you to take this matter up with the Partner.
We strongly recommend Coach & Minibus Hirers to take out normal holiday insurance to cover all other eventualities.
These Terms and Conditions should be read in conjunction with the main Terms and Conditions, the Privacy Policy and the Cookie Policy detailed on this web-site.
If you do not agree to any aspect of these Terms and Conditions then you have no right to apply for reimbursement under this Policy.
We may revise this Policy at any time and at our sole discretion by amending the applicable web page on the Website or by publishing notices elsewhere on the Website.
To get this Payment Protection into context Coach Hire Comparison is an advertising service for Partners and a Vehicle Search Facility for Coach & Minibus Hirers. We do not own, nor have we inspected, nor do we have any control whatsoever over any vehicle listed on our site and we make no representations or warranties regarding any of the vehicles on our web-site.
We do not have any contractual arrangement whatsoever with the Coach & Minibus Hirer, as their contract is solely with the Partner (Advertiser).
To make a claim, you will need to email info@coachhirecomparison.co.uk with any details of your vehicle no-show including reference number of your booking, the partner you booked with, the dates and amounts of any payments made to that partner including type of payment. Ultimately it will be at Coach Hire Comparisons sole discretion as to whether a Payment Protection claim is valid and is recompensed.
Clearly, Coach Hire Comparison cannot legislate for verified partners on our site breaking the law and going rogue. For example, taking bookings and then closing their business without any such notice to Coach Hire Comparison – This will be covered by your own insurance. Any such incident would not be covered by our Payment Protection.
Coach Hire Comparison operates solely in an advertising capacity and does not have any form of contract with the Coach & Minibus Hirer. We cannot get involved in any form of dispute between a Coach & Minibus Hirer and a Partner. As such it is for the Coach & Minibus Hirer to take any claim up with the Partner and not with Coach Hire Comparison. However, if any Partner breaches its terms and conditions with Coach Hire Comparison, we will stand side by side with the Coach & Minibus Hirer and support them with their claims against the Partner.
THE BEST COACH HIRE PRICES.
The fastest (free) coach and minibus quotes. And the warmest, fuzziest feeling of supporting the UK’s local independent coach companies. What could be better?
Payment protection for online bookings
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise! Make sure you book online to claim payment protection. See terms and conditions
Making coach bookings a breeeeze since 2010
Welcome to the world of Coach Hire Comparison! We’re not just here to help you save money, time and hassle when planning your next coach or minibus journey. We’re here to champion the most eco-friendly form of road transport. And to help you support your local independent coach operators too. Sounds good? Good. It’s nice to be nice.
AREA PAGE TEMPLATE
London is a lively hub of entertainment and events. It’s the bustling capital city which is why it’s one of the most popular tourist locations. With plenty of stunning sights to see, you can spend most of your life in the city and still unearth new delights on a daily basis. London is also a very large place and can be difficult to navigate. The key is to plan your visit ahead of your journey and get to grips with the Underground.
London is a big city with many popular sights and guests chose to visit the area for various reasons. Our operators understand this, so they offer multiple pick up points to suit your itinerary. They can pick you up at the end of the day from your venue.
Browse the map below to see popular pickup locations:
The British Museum
Great Russell Street
London
WC1B 3DG
London Eye
Riverside Bldg
London
SE1 7PB
Oxford St
London
W1D
Madame Tussauds London
Marylebone Rd
London
NW1 5LR
Victoria and Albert Museum
Cromwell Road
London
SW7 2RL
Coach Hire London
If you’re travelling to or from London and are interested in hiring a coach you’ve come to the right place. We have partnered up with a variety of local operators to help you find a bus service to suit you. Our operators offer various coach and minibus services so when you fill out your journey information, we will send you a series of quotes based on the most suitable companies for your event, and these come personally recommended by us. We have vetted all the operators we work with, so you can rest assured you will be receiving first class service whoever you opt for. Our service is easy to use and comes with no obligation but allows you to shop around to find the best prices.
Coach hire is one of the cheapest ways to get to the capital, especially if you’ve travelling from further afield. It’s also one of the most comfortable and private. Coaches tend to be more spacious and luxurious forms of transport, as they are designed to accommodate for larger groups and longer journeys. They also contain facilities such as toilets, bars, lighting, recliner seats, air conditioning and WIFI so you can thoroughly enjoy your trip.
Minibus Hire London
As well as connecting you with coach operators, we can also sort out your minibus hire. As a rule of thumb, coaches tend to carry 50+ people, whereas minibuses tend to carry smaller groups, mainly below 30.
The minibus companies we work with have high quality vehicles with state of the art features, designed with your comfort in mind. The minibuses also come complete with driver to make your journey as easy and pleasant as possible. They will use their knowledge of the roads to make sure you reach your destination safely and on time.
