Frequently Asked Questions

Simple and easy is the answer. From the home page of Coach Hire Comparison, just enter where you are travelling from and to and the number of passengers for your journey. Step 2 allows you to enter the dates and times of travel etc. Your job is then done! In the background our unique system is now selecting suitable Suppliers to send your journey info to. They will contact you direct with their prices and vehicle on offer.

Coach Hire Comparison will not give instant prices but our Suppliers will contact you back very quickly with their best price and availability. We aim to give you the best prices, which means an accurate price. There are many variables for every job eg. you may have multiple pickup and drop offs, so you can be confident you are receiving the best price from our Suppliers.

This depends on what time of day you send your quotation through the Coach Hire Comparison system. Normally you will get a quicker response from our Suppliers during the week, Monday to Friday in working hours but a lot of our Suppliers will respond out of hours too.

Our system will work on getting you up to 4 quotations. Depending on the time of year your request is for will determine how quick you get quotations back and also how many quotations you will receive back. However, we can assure you that you will always receive more than one in order for you to make a comparison.

As Coach Hire Comparison is an online service, you will normally receive a full professional quotation online, however this depends on the Supplier and they may make contact via telephone if you have left a telephone number on your request.

Yes you can set up an account at the time you submit a quote request. By creating an account you can track and monitor all quotes coming back to you, especially if you send out numerous quote requests via our system then this makes it easy to track prices coming back to you. However if you chose not to set up an account you will still receive quotations back and if you decide to book you have to create a password at that point.

This all depends on what your specific requirements are. The biggest benefit whilst using Coach Hire Comparison is that you will have different options to choose from. One quote might be a standard coach and is cheaper than an Executive coach but your requirements might mean that you would like your guests to travel in a higher specification vehicle. Coach Hire Comparison is all about choice and it’s your choice that matters.

Once you’ve sent your quotation to our Suppliers you can’t change your itinerary. However, you can call the Coach Hire Comparison team to discuss the details of your quotation and if you click the 'request to book' we can then change any details you like as it becomes a booking at that stage. We will then liaise with your supplier of choice to inform them of any updates to your booking.

There are lots of reasons for you to book through Coach Hire Comparison for your journey. Your booking is very secure and is covered by our Payment Protection guarantee as we hold your payment until the journey is completed. If you have any issues on the day of travel you have a 24/7 operations team in place to assist you.

Coach Hire Comparison knows when your journey has ended and will automatically send you a request to review the Supplier you travelled with through our review provider, www.trustedtravelreviews.co.uk

Yes, you pay Coach Hire Comparison by online payment through the website. We also offer other payment methods in case you prefer to pay over the telephone or by Invoice.

No, all payments are dealt with before your journey commences through Coach Hire Comparison.

Please call Coach Hire Comparison to inform then if you wish to cancel and the reason for this cancellation as soon as possible.

Yes they do, many of our Suppliers can provide you with international quotations. Please bare in mind that the quote may include driver accommodation, ferry crossing charges etc. Unless you want to arrange these separately, please be specific in the details you provide.

We will provide you with driver contact details 24 - 48 hours before your trip as a contact on the day of travel. You will also be provided with our 24/7 operations team number so you will always be able to get hold of someone if you need to.

Coach Hire Comparison have Suppliers all over the UK, some areas are more dense than others, however a lot of our Suppliers cover a wide radius meaning we are well covered. We also have numerous Suppliers that travel abroad with international licences.

Our Suppliers have an array of sizes and vehicle types. We have some Suppliers for minibuses, large coaches, double decker buses etc and some that cover the whole spectrum. You enter the number of passengers travelling in the search box on the home page and it is from this that your request is only sent to Suppliers who meet this criteria.

You can specify in the notes section of your quote request if you require something specific ie. tables on board, toilet, disabled access etc. However, because our system is all about giving you a choice, a Supplier may provide a quote for a standard 16 seater minibus and also a luxury 16 seater minicoach, they will give you two price options on your quotation form with photos of those vehicles so you can compare the price differences against what you are getting for your money.

This is down to the individual Supplier providing the quote, they may state that it is valid for 7 days. However, coaches do get booked up very quickly and so it is always better to book ASAP to avoid any disappointment.

You can specify in the notes section of your quote request if you require something specific ie. tables on board, toilet, disabled access etc. However, because our system is all about giving you a choice, a Supplier may provide a quote for a standard 16 seater minibus and also a luxury 16 seater minicoach, they will give you two price options on your quotation form with photos of those vehicles so you can compare the price differences against what you are getting for your money.